How to Write the Letter
The two most important things to establish before attempting to provide a written reference for somebody you know is for what purpose they need the reference and what kinds of things are they looking for you to include. This can often be determined by having a chat over the phone with them or it may be stated in the letter they send to you, if they have made a written approach to you for a reference. However, if you’re in doubt about what to include or feel that you are unable to provide them with a written reference for whatever reason; you should contact the person directly and discuss it with them further.
Another thing to bear in mind is the speed of your response. Quite often, a person who has asked you to provide a written reference for them may be relying on a fast response from you in order to meet a deadline for a job application, for example, so you should try to honour their request quickly if you agree to provide them with a reference.
Finally, ensure that your response is favourable and that it ‘fits’ with the purpose of the reference. If it’s job related, for example, the employer might want to know about their character and personality in addition to their skills and competence to do the job so if you’re unsure as to what to include, speak to the person requesting the reference first of all.
Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.

Ask Letter Expert a question
Ask our editorial team a question and we will reply with our advice. Tell us as much about your situation as you can: the more detail you give, the more useful our answer can be.
You do not need to use your real name. Please do not include your full address, phone number, email address, or the names of other people. We may edit or remove identifying details for privacy and legal reasons.
Comments are moderated before publication.