Business

Professional letter templates and advice for common workplace and business situations. Articles cover references, proposals, employment matters, service issues and formal business communications.

Accepting a Resignation by Letter

When an employee resigns by letter, you should accept it formally in writing, with tone that depends on the circumstances of their departure.

Business Proposal Letter

A business proposal letter outlines your offer to a client or organisation, showing you can deliver the work on time and explaining what it will cost.

Change of Address Letter to Customers

Tell your customers about your business move with a clear, professional letter that includes your new address and helpful details.

Confirming an Agreement by Letter

Use a confirmation letter to put verbal agreements in writing and protect both parties with a clear written record.

Giving a Reference by Letter

Write an effective reference letter by clarifying the purpose, understanding what's needed, and responding promptly to help someone's job application.

Informing Customers of Business Closure by Letter

Give your loyal customers the courtesy of a closure letter with advance notice so they can find alternative suppliers.

Introducing Your Business or Service by Letter

How to introduce your business by letter without wasting money on poorly targeted marketing that nobody wants.

Letter from a Business Apologising for Bad Service

Address customer service failures quickly with a sincere apology letter to protect your business reputation and keep customers loyal.

Letter Regarding Employees Conduct

How to write a formal disciplinary letter to an employee while following proper legal procedures and protecting your company.

Questionnaire: Do You Write Good Business Letters?

Test your business letter writing skills with this 11-question questionnaire to see if you're following proper format and communication rules.

Rejection Letter

How to write a job rejection letter that's respectful and maintains your company's reputation with candidates.

Terminating Employment by Letter

How to write a legal termination letter that protects you from unfair dismissal claims.

Write a Business Recommendation Letter

Help a business grow by writing a genuine recommendation letter that shares your positive experience with others.

Written Compliments to Employees

Written compliments to employees boost morale and create a record that helps with future bonuses, awards and reference letters.

Written Warning to an Employee

Here's what happens when your employer issues a written warning and what steps typically come before dismissal.