Holiday

Get help with holiday correspondence from complaints to cancellations and insurance claims. We cover booking issues, service feedback and seasonal greetings.

Cancelling a Reservation by Letter

Send a written cancellation letter to protect yourself if a hotel or tour operator later claims they never received your cancellation.

Cover Letter for a Travel Insurance Claim

A cover letter for a travel insurance claim should summarize your situation and list what documents you're sending, so the assessor knows what to expect.

Letter of Thanks Complimenting on a Service

A thank you letter to your holiday provider takes moments to write but means the world to hardworking hospitality staff.

Making a Complaint by Letter

Write an effective complaint letter about your holiday problems and get results by addressing the right person.

Quiz: Are Your Christmas Letters Entertaining?

Test whether your Christmas letters actually entertain people or secretly make them groan.

Recommend an Individual for Good Service on Holiday

Give praise where it's due by writing a letter to recognize an employee who went above and beyond during your holiday.

Second Letter of Complaint

When your first complaint gets ignored, here's how to write a second letter that actually gets results.

Writing a Postcard

Postcards remain a simple way to let loved ones know you've arrived safely on holiday, even if technology has made them less common.

Writing an Annual Christmas Letter

Share what your family did this year with a Christmas letter that feels genuine and personal, not over-the-top.