Template To Request Product Service Under Warranty

This letter would be used to request a manufacturer or supplier to service faulty or defective product(s) still under warranty.

Information You'll Need

• Your name and address
• Recipient name and address
• Details of faulty / defective goods
• Details of warranty
• Action you require company to take
• Your preferred contact details

The Letter Body

[Your Name]
[Street Address]
[City, ST ZIP Code]

Date

[Recipient Name]
[Title]
[Company Name]
[Street Address]
[City, ST ZIP Code]

Re: Notice of return for repair or replacement Under Warranty

Enclosed with this letter is the (insert description / product model details purchased here) which I purchased on (insert date goods were purchased here) at (insert name of shop or supplier here). A (insert warranty time period e.g. 1 year) product warranty followed with this product. I have enclosed a copy of my receipt and warranty for your reference.

(Insert details of fault / defect here)

In accordance with the terms and conditions of the product warranty, please service and / or replace the enclosed product as soon as possible and send to the above address.

Thank you for your assistance in this matter.

Yours sincerely

Your name

Download This Letter

We have made this letter available as an MS Word document for you to download and modify as you wish. You can do so by [CLICKING HERE].