General Rules...
Below are our articles on the subject of General Rules. If you can't see what you are looking for our other categories are displayed on the left under 'Our Quick Links'...
'Call to Action' in Letters
‘Call to action’ is a phrase often associated with the business world but simply means asking readers to complete a certain action when finished with a letter. Calls...
Grammar, Spelling and Punctuation
No matter that you've addressed a letter correctly or even if the content is important, interesting or entertaining - all your efforts could be disregarded to one extent...
How to Address Someone in a Letter
The main 'rules' associated with how to address someone at the opening of a letter mainly fall into two categories. Those being whether or not you're writing to a close...
How to Write a Memo
The term ‘memo’ is an abbreviation of ‘memorandum’ which derives from the Latin meaning ‘a thing to be remembered’.
Prior to the use of computer technology in the...
How to Write an Email
As with mobile phones many people would be lost without the instant communication offered to them by e-mail. Electronic communication has revolutionised most people’s...
Letter Writing Styles
If you have ever written a letter of complaint to a company and then read it back to yourself, you'll have probably been surprised at how the letter comes across when...
Planning a Letter
Before you even put pen to paper, it's important that you give some thought as to how you want to structure your letter. Consider the content - what is it you want to...
Questionnaire: How Well Do You Communicate in a Letter?
It can be very easy to assume that you write a good letter, after all everything you write makes sense when you write it. But do those who...
Questionnaire: Is Your Vocabulary Appropriate for Recipients?
Matching chosen vocabulary to the language skills of the reader is essential for a written communication to be understood. Letters in particular...
The Layout of a Letter
There are many components that make up a successful layout of a letter and they can vary to a certain degree, depending on the nature of the letter itself and your...
Writing an Effective Letter of Complaint
Writing a letter of complaint is a great way to let a person or organisation know that you were disappointed with the goods or services that they...
